Front Desk Receptionist at ABHS

Laurel Springs, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Skills, Customer Service, Dependability, Interpersonal Skills, Adaptability, Decision Making, Teamwork, Job Knowledge, Conflict Management, Productivity, Self-Development, Ethics

Industry

Non-profit Organizations

Description

General Description Responsible for various activities in the office, including filing, answering the phone, and organizing documents. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures. Tasks & Responsibilities * A. Essential Duties * Greet clients and maintain a positive office atmosphere. * Answer the phone, take messages, and redirect calls to appropriate staff. * Outreach to clients for group and clinical services. * Organize and maintain forms and records, update when necessary. * Create and maintain updated documents and spreadsheets. * Oversee sorting and distribution of incoming mail. * Appointment confirmations * Coordinate scheduled intakes. * Create charts for incoming intakes. * Coordinate group schedules. * Run weekly excel reports to send out to clinical departments. * Assist providers with pharmacy communications. * Maintain centralized scheduling for clinical and medical departments. * Prepare outgoing mail (envelopes, packages, etc.) * Operate office equipment, such as photocopier, printers, etc. * Perform inventory of office supplies and order what is needed. * B. Additional Duties * Assists and covers other staff when necessary to maintain high productivity and efficiency in the department. * As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly. * C. Interpersonal Relations * Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information. * Take Accountability: Take constructive feedback and prevent discourse among our peers. * Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accept constructive criticism well in an open and non-defensive manner. * Be Professional: Wear business casual attire (please see dress code policy). Competencies * Adaptability * Customer Service * Decision Making * Dependability * Ethics * Interpersonal Skills * Job Knowledge * Conflict Management * Organizational Skills * Productivity * Self-Development * Teamwork * Performance Standards & Measurement * Compliance with essential and incidental duties; compliance with company policies and procedures. * Compliance with state and federal laws and regulations applicable to the business. Equipment, Tools & Machines * Use of computer, telephone, and other office equipment such as a printer and fax. * Use of company network and email domain. Working Conditions * Air conditioned and well-illuminated office environment and outdoor environment. * May have several responsibilities at once. Interaction with others is constant and can be interruptive. * Work may be stressful at times due to high level workflow. * Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs. * Participates in educational training, orientations, or compliance programs as needed to maintain competency. * If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing. Demands * Enthusiastic self-starter operating with sustained energy and showing great initiative. * Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc. * Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors. * Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others. * Excellent organizational skills. * Accepts constructive criticism well in an open and non-defensive manner. * Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment. * Ability to function independently and with flexibility. * Ability to work under pressure, handle multiple tasks and interruptions. * Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs. * Ability to sit, stand, or walk for extended periods of time. * Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements. Qualifications Education: * High school diploma or equivalent Experience: * Successful work experience in a front office setting or in another clerical position. * Strong working knowledge of office procedures and basic accounting principles. * Ability to effectively use and maintain office equipment. * Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required. Required licenses or certifications * Current CPR Certification, highly desirable * Narcan Certified, highly desirable Monday - Friday 8:00AM - 4:30PM

Responsibilities

The Front Desk Receptionist is responsible for greeting clients, answering phones, organizing documents, and maintaining a positive office atmosphere. Additional duties include managing appointment confirmations, coordinating schedules, and assisting with pharmacy communications.