Front Desk Receptionist & Admin Assistant with Hospitality Background

at  Reap

JOB OVERVIEW:

We are looking to hire a professional and polished Receptionist & Admin Assistant for one of our top end clients (a luxury real estate firm) in Dubai. The ideal candidate will have excellent communication skills, a strong sense of customer service, and a keen eye for detail. This role will play a key part in ensuring an exceptional experience for clients, guests, and visitors, aligning with the high-end, professional image of the brand.
As the face of the company, you will be responsible for creating a welcoming environment, managing administrative duties, and providing support to the team while delivering outstanding service to the clients in a luxury real estate setting.

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent; additional qualification in hospitality or business administration is a plus.
• Must have (3 to 5 years experience) in a receptionist or front desk role, preferably in a luxury real estate, hospitality, or high-end retail environment.
• Experience working in a customer-facing role with a focus on providing exceptional service in an upscale or luxury setting.

SKILLS AND COMPETENCIES:

• Exceptional customer service skills with the ability to create a positive and welcoming experience for clients and visitors.
• Excellent communication skills, both verbal and written, with a professional and polished demeanour.
• Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with office management software or CRM systems.
• Attention to detail, particularly in maintaining office standards and ensuring all tasks are completed to the highest level.
• Confidentiality and discretion, as you will be handling sensitive client information.
• Problem-solving skills, with the ability to remain calm and resourceful under pressure.