Front Desk Receptionist at Advocare LLC
Hamilton Township, New Jersey, United States -
Full Time


Start Date

Immediate

Expiry Date

20 May, 26

Salary

20.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Professionalism, Confidentiality, Diplomacy, Interpersonal Skills, Detail-Oriented, Follow-Up, Multitasking, Adaptability, Flexibility, Microsoft Office Proficiency, Scheduling, Telephone System Operation, Medical Records Familiarity

Industry

Medical Practices

Description
Description We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our Pediatric team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment. Front Desk Receptionist Responsibilities: · Answer incoming calls on a multi-line telephone system with professionalism and efficiency · Schedule and confirm patient appointments · Transfer calls and take accurate messages according to office procedures · Greet patients and visitors and notify the appropriate team member of their arrival · Collect and post co-pays and communicate outstanding balances · Check patients out and follow proper check-out protocols · Notify the doctor when a patient cancels · Type correspondence and office memos as directed · Transcribe visit details into medical reports · Prepare charts, gather necessary paperwork, and print daily appointment schedules Front Desk Receptionist Required Skills and Abilities: · Excellent customer service and communication skills · Ability to maintain professionalism, confidentiality, and diplomacy · Strong interpersonal skills with the ability to work with diverse individuals · Detail-oriented with strong follow-up and multitasking capabilities · Adaptable and flexible in a fast-paced, ever-changing environment · Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Benefits Available: · Multiple medical and prescription coverage options · Dental and vision care plans · Health Savings Accounts (HSAs), where applicable · Flexible Spending Accounts (FSAs) · Voluntary critical illness, cancer, and accident insurance · Voluntary hospital indemnity coverage · Voluntary short-term and long-term disability insurance · Voluntary term life insurance and AD&D (Accidental Death & Dismemberment) · 401(k) retirement savings plan · Paid time off (PTO) · Group auto and homeowners insurance Part-time Benefits: · Vision · Flexible Spending Accounts · MetLife Auto/Vehicle & Home Insurance Discounts Schedule/Work Location · In Person · 2 locations-Hamilton NJ and Columbus NJ · Must be willing to travel to both office locations · 9 Hour shift · One late night weekly · 4 day work week · Rotating Saturdays Requirements Education and Experience: · High School Diploma or equivalent required · Front desk or medical office experience preferred · Familiarity with electronic medical records (EMR) is a plus
Responsibilities
The receptionist will be responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions within a pediatric team. Key duties include handling multi-line calls, scheduling appointments, processing co-pays, checking patients out, and transcribing visit details into medical reports.
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