Front Desk Receptionist at Advocare LLC

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

25.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Professionalism, Confidentiality, Diplomacy, Interpersonal Skills, Detail-Oriented, Follow-Up, Multitasking, Adaptability, Flexibility, Telephone Etiquette, Scheduling, Medical Records Familiarity, Microsoft Office Proficiency

Industry

Medical Practices

Description

Description We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment. Front Desk Receptionist Responsibilities: Answer incoming calls on a multi-line telephone system with professionalism and efficiency Schedule and confirm patient appointments Transfer calls and take accurate messages according to office procedures Greet patients and visitors and notify the appropriate team member of their arrival Collect and post co-pays and communicate outstanding balances Check patients out and follow proper check-out protocols Notify the doctor when a patient cancels Type correspondence and office memos as directed Transcribe visit details into medical reports Prepare charts, gather necessary paperwork, and print daily appointment schedules Education and Experience: High School Diploma or equivalent required Front desk or medical office experience preferred Familiarity with electronic medical records (EMR) is a plus Front Desk Receptionist Required Skills and Abilities: Excellent customer service and communication skills Ability to maintain professionalism, confidentiality, and diplomacy Strong interpersonal skills with the ability to work with diverse individuals Detail-oriented with strong follow-up and multitasking capabilities Adaptable and flexible in a fast-paced, ever-changing environment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Benefits Available: Multiple medical and prescription coverage options Dental and vision care plans Health Savings Accounts (HSAs), where applicable Flexible Spending Accounts (FSAs) Voluntary critical illness, cancer, and accident insurance Voluntary hospital indemnity coverage Voluntary short-term and long-term disability insurance Voluntary term life insurance and AD&D (Accidental Death & Dismemberment) 401(k) retirement savings plan Paid time off (PTO) Requirements Must have at least one year of a medical office setting experience, preferably pediatrics. Must be flexible to work all shifts. Must have reliable transportation. Must be willing to travel to all three offices within the practice. And lastly, must love what you do.

Responsibilities

The receptionist will manage front-office communications, including answering calls on a multi-line system, scheduling/confirming appointments, and greeting patients and visitors professionally. Key duties also involve collecting co-pays, checking patients out, transcribing visit details, and preparing daily schedules.