Description:
Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15+ years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with.

POSITION SUMMARY:

The Front Desk at our properties is the first point of contact for both residents and guests. We request you have the skills to communicate in both a friendly and professional manner. Your primary role will be greeting owners/tenants and guests, answering phone calls, handling association inquiries, and sorting and distributing mail.

EDUCATION/TRAINING/CERTIFICATIONS/LICENSES:

• High school diploma/GED equivalent required
• Amazing interpersonal abilities
• Familiarity with the hospitality industry is a plus
• Willingness to maintain confidentiality
• Time management skills
• Must be able to sit/stand for long periods of time

LANGUAGE REQUIREMENTS:

Bilingual is desirable

EXPERIENCE/KNOWLEDGE/SKILLS:

• Requires a minimum of (1) year’s in customer service in the hospitality industry or similar.
• Excellent oral and written communication with interpersonal skills.
• Empathy and friendly phone manners required.
• Is able work with a computer hardware/software is a must.
• Have top of the line organizational skills and handle multitasks at once.

WHO WE ARE:

At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments.

• Answer the phone at the front desk to respond to current and prospective guests’ owners/tenants needs
• Greet guests and walk-ins with in a timely manner when they arrive at the front desk
• Contact Residents to obtain approval for access
• Receive and manage residents packages
• Ability to access and accurately input information using a computer system.
• Performs tasks assigned by management. (Excellent verbal, comprehension, listening and problem-solving skills).
• Maintain a clean and neat front desk area
• Work holidays and weekends if needed
  Requirements:
  Hours: Must have flexible schedule