JOB OVERVIEW

We are a high-end Aesthetic Clinic with locations in London and Beverly Hills, offering world-class medical aesthetics and advanced skincare treatments. Our mission is to combine clinical excellence with an exceptional patient experience.
We are looking for a dedicated, personable, and professional Front Desk Receptionist to join our London team. This role is the heart of our clinic, ensuring clients feel welcomed, valued, and cared for from the moment they step through our doors.
The ideal candidate is a people person—friendly, polished, and confident in engaging with clients. You’ll enjoy building rapport, thrive in a busy clinic environment, and have an interest in aesthetics and social media.

EXPERIENCE & SKILLS

• Previous experience as a medical or dental receptionist is highly desirable.
• Strong organisational skills with the ability to prioritise and multitask.
• Excellent communication and interpersonal skills.
• Confident using scheduling and calendar management systems.
• Bilingual skills are a plus, supporting our international clientele.

• Provide a warm, professional welcome to every client, ensuring a five-star first impression.
• Manage calls, emails, and patient inquiries in a polished and efficient manner.
• Coordinate and schedule appointments, optimising the clinic’s daily operations.
• Handle a company device for patient communication and booking as needed.
• Keep the reception and waiting areas immaculate at all times.
• Support the team with day-to-day administrative and operational tasks.