Front Desk Receptionist

at  Art of Mobility

BE ABOUT THAT LIFESTYLE

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Come be a part of our team of like-minded individuals who are passionate about inspiring the community to live a healthier lifestyle. Our amazing team culture focuses on fostering education, collaboration, and mentorship. Also, we are trying to have as much fun as we can as a group as we embark on our mission of healing the world one person at a time.
As an Art of Mobility Guest Experience Coordinator, we are seeking an individual with a high level of energy, empathy, and passion for helping others. You are one of the most vital parts of our team, so we need you to be a leader with great communication and collaboration skills! We are looking for someone who leaves a lasting impression with each of our clients when they walk through the door or when they call in, because you play a huge part in being part of their journey in reaching their health and fitness goals.

• Understand the Art of Mobility System and deliver a “Red Carpet” customer experience
• Welcome, assist, and interact with patients the same way you would with a family member
• Responsible for scheduling patient appointments, invoicing, and collecting payments
• Meeting phone performance metrics such as answer rate and booking rate
• Source of information for patients such as location, services, and events
• Follow patient experience operations such as winback calls and confirmation calls
• Ensure the outside of the clinic is organized, clean, and unobstructed
• All areas of clinic is clean and organized
• Products are stocked and organized
• Laundry and garbage disposal is completed onsite whenever needed
• Give suggestions and improvements for operations to Guest Experience Manager
• Having a good time and creating some memorable memories with our family