Full Job Description
Baymont Canton By Wyndham
We are looking for a Pm Shift to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent’s responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

SKILLS

• Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
• Experiences with hotel reservations software, like Cloudbeds and RoomKey PMS
  Job Type: Full-time
  Pay: $13.00 - $15.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8-hour shift

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Canton, MI 48187: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Hotel & Accommodations Guest Services Staff: 1 year (preferred)
• Hotel experience: 1 year (preferred)

Work Location: One location
Hiring Insights
Hiring 1 candidate for this role
Urgently hiring
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Work Location: In perso

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates, and amenities
• Respond to clients’ complaints in a timely and professional manner