OVERVIEW

We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service in a fast-paced environment. This role is essential in ensuring smooth operations at the front desk of our Physiotherapy office, where you will manage various administrative tasks while maintaining a welcoming atmosphere for patients.

QUALIFICATIONS

• Previous experience as a Front Desk Receptionist or in a similar role .
• Strong customer service skills with the ability to communicate effectively with patients and staff.
• Familiarity with phone systems and clerical duties in an office setting.
• Excellent typing skills and attention to detail for accurate record keeping.
• Ability to work independently while also being a team player in a collaborative environment.
• Experience in Physiotherapy as a asset .
  Job Type: Full-time
  Pay: $19.00-$21.00 per hour

Benefits:

• Extended health care
• Flexible schedule
• On-site parking

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• Mandarin (preferred)

Work Location: In perso

• Greet and assist patients as they arrive at the dental office, ensuring a positive first impression.
• Manage phone systems to handle incoming calls, schedule appointments, and respond to inquiries.
• Maintain patient records and manage appointment scheduling using computerized systems.
• Process patient information and payments accurately.
• Provide clerical support, including filing, data entry, and maintaining office supplies.
• Collaborate with staff to ensure efficient office operations and patient flow.
• Address patient concerns and provide customer support to enhance their experience.