Key Responsibilities:

Front Desk and Client Interaction

• Welcome and assist arriving clients, high-profile visitors, and corporate partners in an exceptionally courteous, warm, and professional manner.
• Handling incoming calls and routing messages accurately.
• Schedule client appointments and manage executive meeting room bookings to avoid scheduling conflicts.
• Maintain a pristine, highly organized, and professional reception/meeting room area at all times.

Administrative and Operational Support

• Support the Operations, Human Resources and Finance teams with document handling, digital data entry, scanning, and physical filing.
• Coordinate/handle external courier services, manage incoming/outgoing mail distribution, and monitor office supply/pantry inventories.
• Ensure strict adherence to internal document control procedures and corporate administrative best practices.

Executive Support (PA Coverage)

• Provide seamless administrative support to senior management during the scheduled absence of the Executive/Personal Assistant.
• Assist with calendar adjustments, executive meeting setups, and urgent travel coordination when required.

Coordination and Communication

• Work closely with internal departments to ensure smooth operational workflow and clear communication lines.
• Actively follow up with clients, utility vendors, and service providers regarding administrative issues as requested.
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