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Front Desk Receptionist at CaliDental

Bakersfield, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

22.0

Posted On

08 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Receptionist Experience, Written Communication, Verbal Communication, Resourcefulness, Organizational Skills, Multitasking, Time Management, Spanish Speaking

Industry

Hospitals and Health Care

Description

Job Description To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided. The front desk performs many tasks requiring both interpersonal and technical skills Duties and Responsibilities * Greet and welcome patients as soon as they arrive at the office * Check-in patients and hand proper paperwork * Answer incoming phone calls and help patients with any dental request * Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) * Provide basic and accurate information in-person and via phone/email * Maintain office safety and security by following safety procedures and controlling access via the reception desk * Book and Confirm patient's appointments Skills and Qualifications * Excellent customer service * Proven work experience as a Receptionist or similar role * Professional attitude and appearance * Solid written and verbal communication skills * Ability to be resourceful and proactive when issues arise * Excellent organizational skills * Multitasking and time-management skills, with the ability to prioritize tasks * Spanish speaking required Benefits * 6 paid Federal Holidays after 90 days of employment * 5 paid sick days * 401k Matching after one year of employment * Health/Dental/Vision insurance after 60 days of employment Nothing in this job description restricts CaliDental’s right to assign or reassign job duties and responsibilities for this position at any time. Monday to Friday 8am to 5pm and Saturdays as needed

Responsibilities

Manage patient check-ins, insurance verification, and appointment scheduling while collecting payments for services. Maintain a tidy reception area and handle incoming communications via phone and email.