OVERVIEW

Serve as the receptionist greeting clients and visitors and handle all incoming calls to the center. Provides general office support.

EDUCATION & TRAINING

• High school diploma or GED, some college preferred.
• Two or more years of work experience in a professional office setting.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to maintain confidentiality.
• Multi-line/switch board phone system experience.
• Excellent verbal and interpersonal skills.
• Collaborative style that fosters workplace excellence and mutual staff support
• Proven organizational skills including the ability to manage multiple tasks and projects simultaneously, meet deadlines and produce high quality results quickly.
• Highly motivated; able to work independently and as part of a team and with energy, optimism, and persistence.
  Language requirements: Bilingual English/Spanish preferred.
  Job Type: Full-time
  Pay: $15.00 - $17.00 per hour
  Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Work Location: In perso

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greets all visitors and clients to determine nature of their business and to refer them to the appropriate directorate.
• Answers agencies incoming phone calls and forward to appropriate directorate and/or takes accurate messages as appropriate .
• Monitors general voice mail box and forwards messages as appropriate.

OTHER DUTIES

• Provides administrative support as needed to Directors.
• Supports the Mission, Values, and Vision of Catholic Charities.
• Adhere to policies related to boundaries with and protection of clients.
• Complete required abuse prevention training (Safe Environment) and others, as required by program.
• Report suspicious and inappropriate behaviors.
• Follow mandated abuse reporting requirements.
• Adhere to job specific abuse risk management responsibilities.
• Adhere to procedures related to managing high risk activities and supervising clients, as applicable.
• All duties as assigned by supervisor