JOB OVERVIEW

We are seeking a dedicated and professional Front Desk Receptionist to join our team at a busy dental clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

SKILLS

• Proficiency in health information management systems, particularly Meditech.
• Strong understanding of medical terminology related to dental practices.
• Bilingual abilities are a plus, enhancing communication with diverse patient populations.
• Excellent customer service skills with a friendly demeanor and professional phone etiquette.
• Ability to perform administrative tasks efficiently while maintaining a high level of organization.
• Familiarity with computerized scheduling systems and office software applications is essential.
• Previous experience in a dental clinic or medical administrative support role is preferred but not required.
  Join our team and contribute to creating a welcoming environment for our patients while supporting the operational efficiency of our clinic!
  Job Types: Full-time, Part-time
  Pay: From $20.40 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Ability to Commute:

• Randolph, NJ 07869 (Required)

Ability to Relocate:

• Randolph, NJ 07869: Relocate before starting work (Required)

Work Location: In perso

• Greet patients warmly and assist them with check-in and check-out procedures.
• Answer phone calls promptly, addressing inquiries and scheduling appointments using Meditech software.
• Maintain patient records with accuracy, ensuring all health information management protocols are followed.
• Handle billing inquiries and process payments as necessary.
• Provide information about dental services and procedures to patients, utilizing knowledge of medical terminology.
• Assist in managing the flow of patients within the clinic to ensure timely service delivery.
• Collaborate with dental staff to ensure smooth operations and excellent patient care.
• Uphold confidentiality standards in accordance with HIPAA regulations.