Our amazing front desk coordinator is returning to school, so we are seeking applications for someone to step into this key role in our office.

ABOUT US:

We are a fast-paced, patient-centered orthodontic office committed to creating beautiful smiles and exceptional experiences for every patient. Our team is passionate, professional, and friendly — and we’re looking for a front desk receptionist who shares those values!

JOB SUMMARY:

As our Front Desk Receptionist, you’ll be the first point of contact for patients and visitors. Your role is critical in creating a warm, welcoming atmosphere and ensuring the smooth operation of front office tasks, including scheduling, patient check-ins, and phone communications.

QUALIFICATIONS:

• High school diploma or equivalent required
• Previous front desk, customer service, or dental/orthodontic office experience preferred
• Excellent communication and interpersonal skills
• Proficient in using scheduling software and basic computer programs
• Strong organizational skills and attention to detail
• Professional appearance and positive attitude
• Ability to multitask and stay calm under pressure

• Greet patients with a friendly, professional attitude
• Schedule and confirm appointments
• Answer phone calls and respond to emails
• Manage patient check-in and check-out processes
• Collect and process payments
• Verify insurance information and assist with billing
• Maintain accurate patient records
• Support administrative tasks and assist the clinical team as needed