Complete Balance Health Centre is an award-winning clinic in south Etobicoke operating in the neighbourhood for 10 years strong! Our company is seeking an experienced, enthusiastic and dedicated individual to fill a Front Desk Receptionist position at our office. The successful candidate will be responsible for answering incoming calls and greeting patients in a friendly manner. The ideal individual for this position is detail oriented, professional, organized and able to work independently with a proven track record of providing excellent customer service.

Responsibilities:

• Answer inbound telephone calls and email inquiries
• Booking patients, rescheduling cancellations, and processing payments
• Direct patient care concerns to appropriate practitioners or staff members
• File, scan, and maintain patient records
• Handle insurance billings and claims
• Maintain a high-level of customer service and professional demeanor at all times
• Strong computer skills to navigate clinic programs and software
• Use discretion when sharing confidential information on behalf of patients

Job Type: Part-time
Pay: $17.00-$18.00 per hour
Expected hours: 16 – 25 per week

Ability to commute/relocate:

• Etobicoke, ON M8V 1H9: reliably commute or plan to relocate before starting work (required)

Application question(s):

• How would you rate your computer skills and proficiency?

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative: 1 year (preferred)

Language:

• English (required)

Work Location: In perso

• Answer inbound telephone calls and email inquiries
• Booking patients, rescheduling cancellations, and processing payments
• Direct patient care concerns to appropriate practitioners or staff members
• File, scan, and maintain patient records
• Handle insurance billings and claims
• Maintain a high-level of customer service and professional demeanor at all times
• Strong computer skills to navigate clinic programs and software
• Use discretion when sharing confidential information on behalf of patient