JOB SUMMARY

We are seeking a highly organized and friendly Front Desk Receptionist to join our team at a busy day spa in Oakville. The ideal candidate will be the first point of contact for our clients and will play a crucial role in ensuring a welcoming and efficient environment. This position requires strong administrative skills, attention to detail, and the ability to manage multiple tasks in a fast-paced setting.

REQUIREMENTS

• Experience with phone systems and customer service skills is essential.
• Excellent organizational skills with the ability to multitask effectively.
• Ability to maintain professionalism in a busy environment while providing exceptional service to clients.
  Join our team as a Front Desk Receptionist where you can make a difference by providing excellent support to our clients and contributing to the smooth operation of our spa!
  Job Type: Part-time

Ability to commute/relocate:

• Oakville, ON L6J 7S8: reliably commute or plan to relocate before starting work (required)

Experience:

• Receptionist or Concierge: 1 year (preferred)

Language:

• English (required)

Work Location: In perso

• Greet and assist clients as they arrive at the office, ensuring a positive first impression.
• Manage phone systems, including answering calls, directing inquiries, and taking messages as needed.
• Schedule appointments and maintain an organized calendar for the office.
• Perform data entry tasks accurately, including patient information and appointment details.
• Maintain and organize files, both electronic and paper-based, ensuring confidentiality and compliance with regulations.
• Assist with spa duties including laundry or staff help
• Process client forms and ensure all necessary documentation is completed prior to appointments.
• Collaborate with therapists to ensure seamless patient flow and communication.