Front Desk Receptionist at DN Physiotherapy Ltd
Brentwood, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

12 Nov, 25

Salary

12.5

Posted On

12 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Management Skills, Communication Skills, Confidentiality

Industry

Hospital/Health Care

Description

Hours:
Monday 8:30am-2:30pm
Friday 2:30pm-8:30pm
Every third Saturday 8:30am-1:30pm

Responsibilities:

  • Greet and welcome visitors and patients to the clinic. Make them comfortable while taking information regarding their visit to the clinic and personal information
  • Give appointments to patients who want to see our team and notify the appropriate practitioner of their arrival into the clinic
  • Process patients’ files and explain the clinic’s policies to them
  • Ensure that stationery needed for the smooth operation of the reception desk are always available
  • Ensure that the clinic is opened at the appropriate time as directed and supervise cleaning of the clinic to create a clean and healthy environment
  • Ensure that patients data is accurate and are updated from time to time
  • Collect revenue by recording financial information. Collect charges for services; and record third party claims
  • Understand insurance procedures and make necessary documents available to insurance agents/ patients as required

Candidate requirements

  • Be available for holiday or sick cover
  • 3+ years of experience working as an administrative assistant or in a relevant role
  • Friendly and compassionate disposition
  • Knowledge of basic medical terms
  • Strong organisational skills and time management skills
  • Strong verbal and written communication skills
  • Ability to work independently or as part of a team
  • Excellent interpersonal communication, computer and telephone skills
  • Dedication to maintaining confidentiality of all patient records

Job Type: Part-time
Pay: £12.50 per hour
Expected hours: 12 – 17 per week

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Sick pay

Work Location: In person
Expected start date: 01/10/202

How To Apply:

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Responsibilities
  • Greet and welcome visitors and patients to the clinic. Make them comfortable while taking information regarding their visit to the clinic and personal information
  • Give appointments to patients who want to see our team and notify the appropriate practitioner of their arrival into the clinic
  • Process patients’ files and explain the clinic’s policies to them
  • Ensure that stationery needed for the smooth operation of the reception desk are always available
  • Ensure that the clinic is opened at the appropriate time as directed and supervise cleaning of the clinic to create a clean and healthy environment
  • Ensure that patients data is accurate and are updated from time to time
  • Collect revenue by recording financial information. Collect charges for services; and record third party claims
  • Understand insurance procedures and make necessary documents available to insurance agents/ patients as require
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