Front Desk Receptionist (Υπάλληλος Υποδοχής) - Elix, Parga | Season at MarBella Collection

Πέρδικα, Epirus and Western Macedonia, Greece -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Attitude, Organizational Skills, Written Communication Skills, Verbal Communication Skills, Outgoing Personality, Multitasking, Prioritizing, Problem-Solving, Ability To Work Under Pressure, Hotel PMS Experience, Excellent Command Of Greek, Excellent Command Of English, Additional Language Knowledge, Familiarity With Microsoft Office

Industry

Hospitality

Description

Mar-Bella Collection: A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic MarBella, perfect for families and multi-generational groups, the adults-only Nido, a Small Luxury Hotel of the World, and Avali, the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota. MarBella Collection is looking for Front Desk Receptionist to join our team. As a Receptionist, you will be the first point of contact for our company. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Duties & Responsibilities Greet and welcome guests upon their arrival and assign rooms Perform all check-in and check-out tasks Register guests collecting necessary Answer, screen and forward incoming phone calls Provide information about the hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with the housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Receive, sort, and distribute daily mail/deliveries Ensure reception area is tidy and presentable, with all necessary stationery and material Maintain back-office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Control the front office supplies and keep inventory of stock Skills Customer service attitude Organizational skills Written and verbal communication skills Outgoing personality Multitasking and prioritizing Problem-solving Ability to work under pressure Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel PMS, like Fidelio and Opera Excellent verbal and written command of Greek and English language Additional language knowledge would be consider an extra asset (German /French / Russian Familiarity with Microsoft Office. Degree in hotel management is a plus Competitive remuneration package Dynamic & highly professional environment Career development opportunities Sharedroom accommodation & meal plan provided

Responsibilities

As a Front Desk Receptionist, you will be the first point of contact for guests, ensuring a positive welcome and executing administrative tasks to high standards. You will manage check-ins and check-outs, provide information about the hotel, and respond to guest inquiries and complaints.