About the job

MEININGER Hotel Amsterdam Amstel

Full-Time

Do you love working together with your team to ensure guests have a fantastic time? Get ready for your new adventure and apply to MEININGER Hotel Amsterdam Amstel for a Front Desk - Receptionist (f/m/d) role!

MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel.

We run over 35 hotels in Europe's best cities and counting!

YOUR TASKS

• You’re a great host ensuring your guests enjoy a safe and memorable stay
• You are in charge of the well-being of our guests from check-in to check-out
• Besides for our guests, you’re also the first point of contact for all other visitors like suppliers and external technicians
• You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities
• You take care of operational and administrative tasks like invoicing, answering e-mails and online requests, upselling, responding to online reviews and much more
• You enjoy a diverse, international work environment while we take care of an inclusive one
• You’re flexible and understand working on all days of the week, sometimes early / sometimes late and nightshifts, during weekends and on public holidays comes with the job
• Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then
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YOUR PROFILE

• You possess initial experience and are passionate about hospitality
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in English and any other languages are an advantage
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What Meininger Offers

• Hospitality CLA+ salaries and benefits
• 2 days Company Volunteering
• Pension gap package
• 25 holidays + 5 bonus days (1 for each year you stay with us) + 9 bank holidays
• Regular get-togethers, celebrations and occasional parties (winter and summer team events)
• Quarterly evaluation rounds to make sure you’re still happy
• Possibility to join M-goal projects to develop personal and professional skills
• Staff nights and Friends and Family discount
• The occasional opportunity to travel to support new openings or exchange programs
• Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees
• Growth and development opportunities as part of an internationally expanding organization