Front Desk Receptionist at Familia Dental

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Verbal communication, Patient scheduling, Insurance verification, Data entry, Record keeping, Dental management software, HIPAA compliance, OSHA standards, Interpersonal skills, Listening skills, Organizational skills, Detail oriented, Computer literacy, Payment collection

Industry

Hospitals and Health Care

Description

Description Our Madison, WI office is seeking compassionate, patient-focused individuals to join our dental team at our Madison, WI location as a Front Desk Receptionist —no prior experience or certification required. We provide comprehensive on-the-job training to help you succeed. About the Company Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be a part of giving back to your community and making a difference every day. Familia Dental is a big believer in internal growth, making it a great company to turn a job into a career. Job Purpose To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided. Responsibilities: Greet and check in patients Answering the phone and scheduling appointments Maintain patient accounts and records Knowing and understanding insurance plan rules and protocols and able to follow them Having patience and ability to be sensitive to patient emotions Ability to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor. Verify patient's insurance Insure all record keeping requirements are fully and accurately completed Submit claims to insurance companies Notify Office Manager of equipment trouble or general safety concerns Attend and participate in morning huddles, chart reviews and regular office meetings.. Follow company policy and procedures Understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality. Other tasks as assigned. Requirements Qualifications/ Skill Sets Excellent customer/patient service and verbal communication skills. Ability to read, write, speak and understand information and effectively present information one-on-one with patients. Ability to apply common sense understanding to carry out details written or verbally instructed. Basic computer knowledge Experience with dental management software experience is preferred Ability to work in fast paced, patient-focused environment. Organizational skills and Detail oriented Interpersonal and Listening skills Requires excellent customer service skills. Previous dental office experience preferred but not required. Training Provided Benefits offered Health, Dental and Vision Insurance 401(k) Retirement Plan Paid Holidays & Time Off Access to Financial Advisors Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short-Term & Long-Term Disability On demand Pay > Receive a portion of your check before payday! Availability / Schedule: Working hours between: M-F, 8:30 AM - 6:15 PM and Sat, 8:30 AM - 4:30 PM 4+ days a week, 30-40 hours per week available to work Saturdays, when needed Full shifts (8-10 hours)

Responsibilities

The Front Desk Receptionist is responsible for checking in patients, managing appointments, and verifying insurance eligibility. They also handle patient records, collect payments, and ensure compliance with HIPAA and OSHA regulations.