Front Desk Receptionist at FAMILIA DENTAL HOB LLC

Carlsbad, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Check-in, Insurance Verification, Appointment Scheduling, Payment Collection, Phone Etiquette, Record Keeping, Insurance Protocols, Patience, Active Listening, HIPAA Compliance, OSHA Compliance, Customer Service, Verbal Communication, Computer Knowledge, Organizational Skills, Detail Oriented

Industry

Hospitals and Health Care

Description

Description Our Carlsbad office is looking for a dedicated, outgoing candidate to join their team as a full-time Front Desk Receptionist! About the Company Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be a part of giving back to your community and making a difference every day. Familia Dental is a big believer in internal growth, making it a great company to turn a job into a career. . Job Purpose To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided. . Responsibilities: Greet and check in patients Answering the phone and scheduling appointments Maintain patient accounts and records Knowing and understanding insurance plan rules and protocols and able to follow them Having patience and ability to be sensitive to patient emotions Ability to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor. Verify patient's insurance Insure all record keeping requirements are fully and accurately completed Submit claims to insurance companies Notify Office Manager of equipment trouble or general safety concerns Attend and participate in morning huddles, chart reviews and regular office meetings.. Follow company policy and procedures Understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality. Other tasks as assigned. Requirements Qualifications/ Skill Sets Excellent customer/patient service and verbal communication skills. Ability to read, write, speak and understand information and effectively present information one-on-one with patients. Ability to apply common sense understanding to carry out details written or verbally instructed. Basic computer knowledge Experience with dental management software experience is preferred Ability to work in fast paced, patient-focused environment. Organizational skills and Detail oriented Interpersonal and Listening skills Requires excellent customer service skills. Previous dental office experience preferred but not required. Training Provided . Benefits offered Health, Dental and Vision Insurance 401(k) Retirement Plan Paid Holidays & Time Off Access to Financial Advisors Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short-Term & Long-Term Disability On demand Pay > Receive a portion of your check before payday! . Availability / Schedule: Working hours between: M-F, 9:00 AM - 6:00 PM and Sat, 9:00 AM - 3:30 PM 4+ days a week, 30-40 hours per week available to work every other Saturday Full shifts (8-10 hours)

Responsibilities

The primary purpose of this role is to efficiently manage patient flow by checking in patients, verifying insurance eligibility, confirming appointments, and collecting payments for services rendered. Responsibilities also include answering phones, maintaining patient records, and adhering to all necessary compliance and safety standards.