OVERVIEW

We are seeking a dedicated and organized Front Desk Receptionist to join our team. This role is crucial in ensuring the smooth operation of our medical office, providing exceptional service to our patients, and maintaining accurate records. The ideal candidate will have experience in a medical or dental setting, possess strong communication skills, and be proficient in various electronic health record (EHR) systems.

REQUIREMENTS

• Previous experience as a medical receptionist or in a similar role within a clinic or hospital setting is preferred
• Excellent phone etiquette and customer service skills to ensure positive patient interactions.
• Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail. Join our team as a Front Desk Receptionist where you will play an integral role in delivering high-quality patient care while managing the administrative functions of our office efficiently!
  Job Type: Full-time
  Pay: $18.00 - $22.00 per hour
  Expected hours: No more than 36 per week

Benefits:

• Paid sick time
• Paid time off
• Paid training

Work Location: In perso

• Greet patients warmly and assist with check-in and check-out processes.
• Manage multi-line phone systems, addressing inquiries and scheduling appointments efficiently.
• Verify patient insurance information and handle insurance verification processes.
• Maintain accurate medical records and documentation in compliance with HIPAA regulations.
• Utilize EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix for patient management.
• Review care plans and provide administrative support to clinical staff as needed.
• Ensure the front desk area is organized and presentable at all times.
• Handle clerical tasks such as filing, typing, and managing correspondence.