ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

ABOUT THE ROLE

As a Front Desk Receptionist, you’ll be the first and last impression for our guests, ensuring a seamless arrival and departure experience. This high-profile role is at the heart of our Front Office team, where every interaction matters. You’ll handle guest enquiries, anticipate needs, and deliver the warm, personalised service that defines Four Seasons.

WHAT YOU’LL DO

• Welcome guests with genuine warmth and professionalism
• Manage check-in and check-out processes efficiently
• Handle guest enquiries, requests, and concerns with care
• Coordinate with other departments to ensure a flawless guest experience
• Maintain accurate records and process payments
• Uphold Four Seasons standards in every interaction