About the job

Company DescriptionGeely South Yarra is an automotive dealership committed to delivering a high-quality experience for all visitors and customers. The team focuses on providing professional, friendly service in a modern, customer-centric environment. Located in Cremorne, Melbourne, the dealership serves a diverse range of clients seeking innovative vehicle solutions. Team members are encouraged to contribute to a welcoming atmosphere and uphold high standards of service and presentation.

Role DescriptionThe Front Desk Receptionist is a full-time, on-site role based in Cremorne, VIC. This position is responsible for welcoming visitors, answering and directing phone calls, managing inquiries and maintaining a professional first impression for all customers and guests.The role also provides shared administrative and stock control support to assist with the smooth day-to-day operation of the dealership. Stock control duties will be managed in close collaboration with the Senior Stock Controller, while general administration and additional operational responsibilities will be coordinated by the General Manager.

• Key ResponsibilitiesReception & Customer ServiceWelcome customers, visitors and suppliers in a professional and friendly manner.
• Answer and direct incoming phone calls and manage general inquiries.
• Maintain a clean, organised and professional reception area.
• Assist with appointments, customer check-ins and general clerical duties.
• Deliver a positive customer experience and maintain confidentiality.
• Administration SupportAssist with general administrative tasks, data entry, filing and document management.
• Maintain accurate records and assist with dealership paperwork as required.
• Complete general administrative and operational duties as directed by the General Manager.
• Stock Control SupportAssist with vehicle stock records, inventory updates and stock documentation.
• Support vehicle arrivals, movements and stock list maintenance.
• Work closely with the Senior Stock Controller to ensure stock records are accurate and up to date.

• Qualifications & SkillsStrong reception, clerical and organisational skills.
• Excellent telephone etiquette and communication skills.
• Friendly, professional and customer-focused approach.
• Good attention to detail and ability to manage multiple tasks.
• Competency in Microsoft Office and general computer applications.
• Ability to work collaboratively with the dealership team and follow direction from management.
• Previous reception, administration, stock control or automotive dealership experience is advantageous.
• Ability to work full-time on-site in Cremorne, VIC.

The Ideal CandidateThe ideal candidate is organised, approachable and proactive, with a strong customer service focus and the flexibility to assist across reception, administration and stock control. They will work closely with the Stock Controller on stock-related duties and take direction from the General Manager for general administration and other operational responsibilities.

• Applicants must have unrestricted working rights in Australia. Unfortunately, we are unable to offer visa sponsorship for this position.