Front Desk Receptionist at Genesis Orthopedics & Sports Medicine

Gurnee, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Reception, Insurance Verification, Scheduling, Administrative Support, Organizational Skills, Multitasking, Spanish Fluency, Epic EHR Experience, Orthopedic Front Desk Experience, Communication Skills, Attention to Detail, Customer Service, Team Collaboration, Fast-Paced Environment, Basic Computer Applications

Industry

Health;Wellness & Fitness

Description

Front Desk Receptionist – Genesis Orthopedics & Sports Medicine Part-Time | In-Person | Gurnee, IL, United States Position Summary Genesis Orthopedics & Sports Medicine is seeking a dynamic, detail-oriented, and reliable Front Desk Receptionist to join our clinical team. This full-time, on-site role is essential to delivering a seamless and welcoming patient experience. This position requires: Prior experience working at a medical office front desk, including patient check-in and check-out processes. Proficiency in insurance verification to ensure accurate coverage prior to patient appointments. Spanish language fluency to communicate effectively with our diverse patient population. Strong organizational skills and the ability to multitask in a fast-paced clinical setting. You will handle patient reception, insurance verification, scheduling, and administrative support, working closely with our clinical team to ensure efficient operations. Epic EHR experience and orthopedic front desk experience are highly valued. Key Responsibilities Greet and assist patients in alignment with our Mission and Values. Perform patient check-in/check-out, ensuring prior authorizations, accurate guarantor information, and all required paperwork are completed. Verify insurance coverage and collect co-pays, self-pay balances, and other billing-related payments. Schedule, confirm, and follow up on appointments and visits. Maintain accurate patient records and documentation. Collaborate with on-site clinical teams and off-site support staff. Keep the front desk area clean, organized, and patient-ready. Assist clinical staff with administrative tasks as needed. Schedule Part-time, Monday–Friday, 4-hour day shifts. Primary location: Gurnee, IL, United States (with potential temporary assignments to other locations as needed). Qualifications Education: High school diploma or equivalent (required) Associate degree or relevant training (preferred) Experience: Minimum 2 years in a medical front desk or customer service role (medical office experience required). Insurance verification experience (required). Epic EHR experience (preferred). Orthopedic front desk experience (preferred). Skills & Abilities: Fluent in English (required) and Spanish (required for patient interaction). Excellent verbal and written communication skills. Strong organizational skills with attention to detail. Ability to multitask and remain composed in a busy environment. Proficiency in scheduling systems and basic computer applications. About Genesis At Genesis Orthopedics & Sports Medicine, our mission is to improve the quality of life for our patients through advanced orthopedic and sports medicine care delivered with personalized attention. We believe in treating the whole person—physically and emotionally—while fostering lasting relationships. Our values: Compassion: We understand and care about what patients are going through. Excellence: We strive for exceptional quality and continuous improvement. Humility: We sacrifice for the good of the team and our patients. Faith: We believe the impossible is possible. Passion: We bring energy and optimism to every task, interaction, and project.

Responsibilities

The Front Desk Receptionist will greet and assist patients, perform check-in/check-out processes, verify insurance coverage, and maintain accurate patient records. This role requires collaboration with clinical teams and administrative support to ensure efficient operations.