Front Desk Receptionist at Genesis Orthopedics & Sports Medicine

Oak Park, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clerical Duties, Patient Assistance, Prior Authorizations, Account Accuracy, Paperwork Completion, Co-payment Collection, Billing Tasks, Clinical Collaboration, Appointment Scheduling, Record Management, Organization, Multitasking, Communication Skills, Fast-Paced Environment, Administrative Support

Industry

Health;Wellness & Fitness

Description

General summary: We are looking for a dynamic and responsible individual to join our Genesis clinical team as a Front Desk Receptionist. This full-time, in-person position involves clerical duties and assisting our clinical team to ensure smooth operations. The ideal candidate will be organized, have excellent communication skills, and be able to multitask in a fast-paced environment. Essential Job Responsibilities: Greet and assist patients upon arrival in accord with the practice's Mission and Values Ensure patients are ready to be checked in regarding prior authorizations, updated and accurate Guarantor accounts, all check-in paperwork completed prior to rooming the patient, and the like Collect co-payments and Self-Pay Balances as well as other billing tasks Collaborate with both the on-site clinical team to drive efficient clinic throughput and off-site teams to as needed Schedule and confirm appointments and follow up visits at practice locations Manage patient records and documentation Maintain a clean and organized front desk area Assist clinical staff with additional administrative tasks as assigned Schedule: Full-time: 8 hours a day, Monday to Friday, day shift The primary location will be St. Charles and may be subject to change temporarily based on practice needs Education: High school diploma or equivalent required Associate degree or relevant training preferred Experience: 2 years of experience in a Front Desk or customer service role, ideally in a medical office. Language: Fluent in both English (required) and Spanish (preferred). 401(k) matching Flexible schedule Paid time off About Genesis: The mission of Genesis Orthopedics & Sports Medicine is to improve the quality of life of our patients by offering advanced orthopedic and sports medicine care with personalized service and understanding of each individual’s needs.Our goal is to enhance every patient’s quality of life by caring for the whole person—physically and emotionally—getting them back in shape as quickly and completely as we can. We pride ourselves on caring for others, not only restoring their bodies and comfort, but building relationships that will last. This has been the basis for our standard of excellence and the source of our impeccable reputation.The practice values: Compassion (we are about what patients are going through), Excellence (we pursue exceptional quality and continuous improvement), Humility (I sacrifice so we can all gain), Faith (what others believe is impossible, we believe is possible), and Passion (we bring optimism and energy to ever task, interaction, and project).

Responsibilities

The core responsibilities involve greeting and assisting patients, ensuring all check-in procedures like prior authorizations and paperwork are complete, and collecting necessary payments. This role also requires scheduling appointments and managing patient records to ensure smooth clinical operations.