JOB SUMMARY

We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently in a fast-paced environment.

EXPERIENCE

• Minimum 5 years experience in a front desk or receptionist role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace is essential.
• Strong organizational skills with attention to detail in data entry and filing processes.
• Excellent phone etiquette and customer service skills are required.
• Experience with multi-line phone systems is advantageous.
• Clerical experience with an emphasis on administrative duties will be beneficial. If you possess these skills and are looking to contribute to a dynamic team while providing outstanding service to our clients, we encourage you to apply for this rewarding position as a Front Desk Receptionist.
  Job Type: Full-time
  Pay: $18.00-$22.00 per hour
  Expected hours: 40 per week
  Work Location: Hybrid remote in St. Catharines, ON L2M 5V

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage multi-line phone systems, directing calls appropriately and taking messages as needed.
• Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
• Handle filing, organization of documents, and clerical duties to support office operations.
• Utilize Microsoft Office and Google Workspace for various administrative tasks including typing, proofreading, and document preparation.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Assist with bookkeeping tasks as needed, including basic accounting functions using QuickBooks.
• Maintain a clean and organized front desk area to create a welcoming environment for clients.
• Collaborate with other team members to ensure smooth office operations.