Front Desk Receptionist - Killarney Plaza Hotel at Killarney Plaza Hotel Spa
Killarney, County Kerry, Ireland -
Full Time


Start Date

Immediate

Expiry Date

02 Jun, 25

Salary

0.0

Posted On

03 Mar, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

The O’Donoghue Ring Collection encompasses a range of Hotels, Apartments, Spas, Restaurants, and Bars, all situated in the bustling town centers of Killarney and Castleisland, Co. Kerry. Our company is guided by three core values: employee experience, customer experience, and a commitment to excellence. We are proud to have been recognized as a ‘Great Place to Work’ for 2024 - 2025 and are also Green Hospitality Certified.
The Killarney Plaza Hotel & Spa, a 4-star hotel with 198 rooms located in the heart of Killarney, is part of the O’Donoghue Ring Collection. We are currently seeking a skilled Front Desk Receptionist to join our team full-time, year-round. The role requires flexibility to work shifts across 5 days, including weekends.

Responsibilities
  • Oversee all front desk duties as part of the Front Office team.
  • Ensure guest satisfaction by promptly addressing queries in a friendly and efficient manner.
  • Anticipate guests’ needs and provide service that exceeds their expectations.
  • Maintain a strong understanding of front office standards and procedures.
  • Handle switchboard and hotel telephone operations according to company protocols.
  • Foster strong working relationships with colleagues across departments.
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