SKILLS REQUIRED:

• Exceptional customer service skills
• Problem solving skills
• Excellent phone/communication skills
• Friendly disposition Positive outlook Cooperative, Reliable, and Motivated
• Quick typing and computer skills Experience in Microsoft products Experience in Google Docs
• Ability to handle fast pace of answering phones and serving several clients without becoming overwhelmed
• Ability to learn and follow scripts for answering phones and giving tours
• Ability and willingness to help where needed to keep lobby clean and serve clients quickly
• Ability and willingness to follow instructions and procedures as detailed by management

• Answering phones and emails
• Making reservations
• Creating client accounts
• Checking in/out guests
• Giving tours
• Filing
• Creating Suite Cards
• Logging all belongings and instructions
• Sending updates to parents