Front Desk Receptionist - Luxury Spa (FT & PT) at Pelican Grand Beach Resort

Fort Lauderdale, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Oct, 26

Salary

0.0

Posted On

10 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Appointment Scheduling, Point Of Sale Transactions, Retail Sales, Multitasking, Telephone Etiquette, Computer Skills, Guest Engagement, Facility Maintenance

Industry

Hospitality

Description

Description Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Oh yes please! The Pelican Grand Beach Resort in Ft. Lauderdale Beach is looking for a luxury Spa Receptionist to join our team at PURE SPA. Come play with us! If you are PASSIONATE about BEST in SERVICE, here is why you want to work for us…. At THE PELICAN GRAND BEACH RESORT, we passionately strive to be the best and create excellence in everything we do. More than a slogan, we empower our employees to make positive impacts by providing genuine service, the relationships we build with our guests and creating unforgettable experiences. Enough about us for now…..here is what we want from you! Essential Responsibilities Located oceanfront and rooftop inside Pelican Grand Beach Resort, you will be responsible for: Greeting and engaging with spa guests. Providing prompt and courteous service. Maintaining order and cleanliness of the spa facility. Answering phone and coordinating appointments. Completing point of sales transactions. Exceeding client expectations with re-booking and retail/take home suggestions. Must be available to work Saturdays, Sundays, and Holidays. Shifts: 7:45 am – 1:30 pm 12:30 pm – 6:15 pm 7:45 am – 6:15 pm Spa Operational Hours*: Sunday through Saturday 9am to 6pm *Holiday and seasonal hours may vary. Best in service applies to our employees as well, starting with an awesome benefits package along with many other perks. Benefits At Pelican, we often celebrate our employees’ accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. We also offer AWESOME benefits such as: 401K (and 401K matching) Paid Time Off Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability HUGE employee discounts Multiple parking options One free meal during your shift Many recognition programs Incentive programs Referral programs Growth opportunities Requirements At Pelican Grand Beach Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team! Here is what our ideal candidate brings! High School graduate Some college preferred 1 - 2 years related experience required 1 - 2 years related spa experience preferred Experience in a high volume environment Outgoing and engaging personality Must be able to multitask. Heightened telephone etiquette and computer skills are a must. Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Responsibilities

The receptionist is responsible for greeting spa guests, coordinating appointments, and managing point of sale transactions. They must also maintain the cleanliness of the facility and drive revenue through retail suggestions and re-bookings.