Full job description

Job Overview:

We are seeking a warm, professional Hotel Receptionist to join our front desk team. You will be the first point of contact for guests, managing arrivals, departures, and inquiries to ensure an exceptional stay.

Key Responsibilities

Check-In/Out: Process guest arrivals, departures, room assignments, and keys.

Guest Relations: Welcome guests warmly and provide information on local attractions.

Reservations: Handle phone, email, and walk-in bookings or cancellations.

Billing: Process credit card/cash payments and maintain accurate billing records.

Issue Resolution: Resolve guest complaints quickly, professionally, and calmly.

Requirements

High school diploma or equivalent.1+ years of hospitality front desk experience preferred.

Strong English fluency; additional languages are a plus.

Commerce Background prefer.

Benefits & Facilities Provided

Employment Visa: Full visa sponsorship and processing provided by the company.

Food & Housing: All meals and comfortable company accommodation included.

Paid Vacation: Annual leave with full leave salary and one way flight ticket.

Health Care: Comprehensive medical insurance coverage.

Pay: AED1,500.00 - AED1,700.00 per month

Work Location: In person