OVERVIEW

We are seeking a highly organized and personable Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service. This role requires strong communication skills, proficiency in creating a welcoming, supportive, and organized environment, and the ability to multitask effectively in a fast-paced environment.

EXPERIENCE

• Previous front desk, receptionist, or customer service experience preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Compassionate, approachable, and patient-centered demeanor
• Proficiency with computers and scheduling software (training provided)

• Answering phones and responding to patient inquiries with professionalism and care
• Scheduling patient appointments and managing the provider calendars
• Checking patients in and out, ensuring smooth office flow
• Acting as a helpful and compassionate voice for patients navigating their care
• Maintaining patient records and assisting with office communications
• Supporting the team with general administrative tasks as needed