Front Desk Receptionist at Precision Healthcare Specialists

Bonita Springs, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Experience, Front Desk Operations, Scheduling, Communication, Administrative Support, Insurance Verification, EMR Systems, Customer Service, Multitasking, Attention to Detail, Organizational Skills, Professional Demeanor, Compassion, Empathy, Discretion

Industry

Medical Practices

Description

Description The Front Desk Receptionist is the first point of contact for patients at our PET Imaging Department. This role is critical to delivering an exceptional patient experience while ensuring efficient front-office operations. The ideal candidate is professional, compassionate, detail-oriented, and comfortable working in a fast-paced medical environment. Key Responsibilities: Patient Experience & Front Desk Operations Greet patients and visitors warmly and professionally upon arrival Check patients in and out accurately and efficiently Verify patient demographics, insurance information, and identification Collect co-payments, deductibles, and outstanding balances Provide clear instructions regarding appointments, paperwork, and preparation Scheduling & Communication Schedule, confirm, and reschedule PET imaging appointments Answer incoming calls and route messages appropriately Communicate effectively with patients regarding appointment reminders, preparation instructions, and follow-ups Coordinate with technologists and clinical staff to ensure smooth patient flow Administrative & Office Support Maintain accurate patient records in the EMR system Scan, upload, and organize patient documentation Ensure HIPAA compliance and patient confidentiality at all times Maintain a clean, organized, and welcoming front desk area Insurance & Documentation Support Verify insurance eligibility and authorizations as needed Obtain and review referrals, orders, and required documentation Flag missing or incomplete paperwork prior to appointments Requirements Qualifications & Requirements High school diploma or equivalent (required) Previous experience in a medical front desk, imaging center, or healthcare setting (preferred) Knowledge of medical terminology and insurance basics (preferred) Proficiency with EMR systems and basic computer applications Strong communication and customer service skills Ability to multitask, prioritize, and work efficiently under pressure Bilingual skills are a plus (Spanish preferred, if applicable) Skills & Competencies Excellent interpersonal and patient-service skills Strong attention to detail and organizational abilities Professional demeanor with a compassionate approach Reliable, punctual, and team-oriented Ability to handle sensitive situations with empathy and discretion

Responsibilities

The Front Desk Receptionist greets patients and visitors, manages check-ins and check-outs, and ensures efficient front-office operations. This role also involves scheduling appointments and maintaining patient records.