Front Desk Receptionist at Precision Healthcare Specialists

Naples, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Organizational Skills, Multitasking, Attention to Detail, Time Management, Professional Communication, Compassionate Demeanor, Team-oriented Mindset

Industry

Medical Practices

Description

Description The Front Desk Receptionist serves as the first point of contact for patients visiting our Otolaryngology practice. This role is essential in creating a welcoming, professional, and efficient patient experience. The ideal candidate is personable, organized, and comfortable working in a fast-paced specialty medical environment. Key Responsibilities Greet and check in patients in a friendly, professional manner Answer incoming phone calls, route calls appropriately, and assist with general inquiries Verify patient demographics, insurance information, referrals, and authorizations at check-in Collect co-pays, outstanding balances, and post payments accurately Schedule, reschedule, and confirm patient appointments as needed Scan, upload, and maintain patient documentation within the EMR system Ensure patient forms, consents, and registration paperwork are completed and accurate Communicate effectively with clinical staff and providers regarding patient flow and needs Maintain a clean, organized, and professional front desk and waiting area Adhere to HIPAA regulations and maintain patient confidentiality at all times Requirements High school diploma or equivalent required Minimum of 1 year of front desk or medical receptionist experience preferred Experience in a specialty practice (ENT, surgical, or multi-provider) preferred Familiarity with EMR systems and basic medical office workflows Knowledge of insurance verification, referrals, and co-pay collection Strong customer service and interpersonal skills Excellent organizational and multitasking abilities Ability to remain calm and professional in a fast-paced environment Skills & Competencies Professional phone and in-person communication skills Attention to detail and accuracy Strong time management and prioritization skills Team-oriented mindset Patient-centered attitude with a compassionate demeanor Work Environment Fast-paced outpatient specialty practice Continuous interaction with patients, providers, and staff On-site position Why Join Precision Healthcare Specialists? Precision Healthcare Specialists is dedicated to providing exceptional specialty care through teamwork, compassion, and professionalism. We offer a collaborative work environment and opportunities for growth within our expanding organization.

Responsibilities

The Front Desk Receptionist greets and checks in patients, answers phone calls, verifies patient information, and manages appointment scheduling. They also maintain patient documentation and ensure a clean and organized front desk area.