Front Desk Receptionist at PRECISION ORTHOPEDICS AND SPORTS MEDICINE LLC

Cumberland, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

22.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Administrative Abilities, Communication, Multi-tasking, HIPAA Compliance, Confidentiality, Appointment Scheduling, Liaison, Documentation, IT Skills, Patient Safety, Patient Experience, Medical Terminology, ICD Coding, CPT Coding, Attention To Detail

Industry

Medical Practices

Description

Front Desk Receptionist - Full-time - Cumberland, MD Precision Orthopedics & Sports Medicine About the Company: Founded in 2012, Precision Orthopedics & Sports Medicine is a private practice group of board-certified and fellowship-trained orthopedic surgeons who focus on individualized care of their patients. We have 18 locations in the DMV area and meet the orthopedic needs of our patients with prompt appointments and caring staff. Specialized physicians delivering personalized orthopedic care. With specialties in sports medicine, joint replacement, nerve injuries and microscopy, knee, elbow, and wrist arthroscopy, work-related injuries, and much more, our team of experienced physicians are committed to partnering with patients to treat injuries and conditions in a comprehensive, coordinated manner. They understand that every patient’s needs are unique, and work alongside you to develop a tailored treatment plan that works best for your lifestyle and that gets you back to a pain-free state efficiently. With locations spread across Maryland, Virginia, and D.C., Precision Orthopedics & Sports Medicine offers our premier services to residents throughout the DMV area. You won’t have to go far to get the quality orthopedic care you need. We also partner with leading local hospitals to ensure coordinated care delivery for treatments that may require surgery or physical therapy. https://www.precisionorthomd.com/ [https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.precisionorthomd.com%2F&data=05%7C02%7Canna.mcnaboe%40precisionorthomd.com%7C918beab2b1184ee5508b08de661b20d3%7C40c1231d7ed94555a023fed161e44c71%7C0%7C0%7C639060463855629121%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=1Yx%2B3StdmHmdlkcT22LI0vOME9DKCvpJVgRsNWMJQNY%3D&reserved=0] About the Front Desk Receptionist role: The Front Desk Receptionist plays a key role in delivering high‑quality service to patients, physicians, staff, and visitors. We are seeking a candidate with strong organizational and administrative abilities, along with a polished, professional demeanor. The ideal individual communicates clearly, works well with others, and maintains composure while managing multiple tasks in a fast‑paced environment. Responsibilities: * Greet and attend to patient needs in person and over the phone. * Professionally assist doctors, staff, visitors, and patients. * Answer all phone calls in a professional and courteous manner. * Perform all clerical duties in relation to providing operational support to the office * Perform all duties within HIPAA regulations. * Maintain confidentiality of all doctor, staff, and patient information. * Schedule appointments between doctors and patients. * Liaise between insurance providers, patients, and physicians. * Assist with Community Education and or Marketing projects for the office * Provide direct Administrative assistance to the Practice Manager * Actively speak up and provide patient safety and patient experience recommendations * Adhere to company-wide policy and procedures. * Other duties will be assigned and required as office will grow with patient volume REQUIREMENTS: * 1-3 years’ Experience at a healthcare facility in a Medical Receptionist or Front desk role preferred. * Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly preferred). * Attention to detail with the ability to multi-task. * Strong organizational, administrative, and planning skills. * Ability to use discretion while working with sensitive information. * Excellent documentation, communication, and IT skills. * Passionate about the Patient Experience * Associates degree preferred Employee Benefit Overview: * Vacation time & Sick time * 9 paid major holidays * CareFirst medical coverage * Dental and Vision coverage * Voluntary Life and Short-term Disability coverage * Tuition assistance for continued education * Health Savings Account (HSA) * Flexible Spending Account (FSA) * 401k Retirement Plan * Mileage Reimbursement

Responsibilities

The Front Desk Receptionist is responsible for delivering high-quality service by greeting and attending to patients in person and over the phone, professionally assisting staff and visitors, and answering all calls courteously. Key duties include performing clerical support, scheduling appointments, liaising with insurance providers, and maintaining strict confidentiality of all patient and staff information.