We are seeking a front desk receptionist to join our healthcare team. The successful candidate will be the first point of contact for our patients and play an essential role in ensuring a welcoming and professional experience. This position requires excellent customer service skills, strong organizational abilities, and the capacity to multi-task in a fast-paced medical environment. Hours range from 30-40 per week.

Responsibilities:

• Greet patients and visitors with a professional and caring attitude.
• Answer and direct incoming calls to the appropriate personnel.
• Register new patients and update medical records.
• Schedule, confirm, and manage patient appointments, including follow-ups and referrals.
• Manage incoming and outgoing mail, email and patient correspondence.
• Collect and handle payments according to office procedures.
• Maintain a clean and organized reception area.
• Provide administrative support to medical staff, including preparing forms and documents.
• Ensure and maintain patient confidentiality at all times.
• Assist with patient check-in and check-out processes.

Qualifications:

• Previous experience as a receptionist, preferably in a healthcare setting.
• Knowledge of basic healthcare procedures.
• Strong communication and interpersonal skills with both patients and medical staff.
• Ability to remain calm and professional in sensitive situations.
• Organized, detail-oriented, and able to manage multiple tasks efficiently.

Job Type: Full-time
Pay: $18.00 per hour

Benefits:

• On-site parking

Ability to commute/relocate:

• Mississauga, ON L5N 6S2: reliably commute or plan to relocate before starting work (required)

Experience:

• Front desk: 2 years (preferred)
• Administrative experience: 1 year (preferred)

Work Location: In perso

• Greet patients and visitors with a professional and caring attitude.
• Answer and direct incoming calls to the appropriate personnel.
• Register new patients and update medical records.
• Schedule, confirm, and manage patient appointments, including follow-ups and referrals.
• Manage incoming and outgoing mail, email and patient correspondence.
• Collect and handle payments according to office procedures.
• Maintain a clean and organized reception area.
• Provide administrative support to medical staff, including preparing forms and documents.
• Ensure and maintain patient confidentiality at all times.
• Assist with patient check-in and check-out processes