Front Desk Receptionist at Riverside Therapeutics
St. John's, NL A1E 1C6, Canada -
Full Time


Start Date

Immediate

Expiry Date

15 Nov, 25

Salary

17.0

Posted On

16 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cross Training

Industry

Hospital/Health Care

Description

CROSS TRAINING WILL BE PROVIDED IN OTHER AREAS OF THE CLINIC TO PROVIDE THE EMPLOYEE WITH A WELL ROUNDED WORK EXPERIENCE.

Job Types: Permanent, Full-time
Pay: From $17.00 per hour

Benefits:

  • On-site parking

Ability to commute/relocate:

  • St. John’s, NL A1E 1C6: reliably commute or plan to relocate before starting work (preferred)

Education:

  • Secondary School (preferred)

Experience:

  • Administrative: 1 year (preferred)

Work Location: In perso

Responsibilities
  • Ensure friendly, enthusiastic and professional manner with all clients and therapists
  • Answer telephone calls, greet clients and visitors upon arrival, and provide excellent customer service for all questions or concerns
  • Coordinate a detailed and accurate intake of information on the clients first visit to the clinic
  • Provide support to clients in filling intake forms at the clinic to avoid errors and inaccurate information
  • Use JaneApp Scheduling system to coordinate scheduling of future appointments for clients with all providers as directed
  • Ensuring optimal client care by suggesting additional services or products as indicated, and in the clients best interest
  • Collect payment at time of service and follow up on outstanding payments
  • Complete accurate clinic billing and follow up on accounts receivable as required
  • Produce accurate end of day reports
  • Responsible for Booking and Billing for WHSCC, MVA and Private Patients
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