About the Emirates Government Services Hub (EGSH): At EGSH, we are redefining convenience and efficiency in Dubai’s government services landscape. Launched in 2024, EGSH is a premier hub that centralizes a wide range of essential government processes under one roof. Owned by Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum, our mission is to deliver unparalleled convenience, transparency, and efficiency to individuals and businesses, supporting Dubai’s vision as a global hub for innovation. We strive to provide a seamless, paperless, and stress-free experience for all our clients.

JOB DESCRIPTION:

We are seeking a highly professional, organized, and customer-focused Front Desk Receptionist with fluency in Russian to be the welcoming face of the Emirates Government Services Hub (EGSH) in Dubai. This role is crucial in creating a positive first impression for our diverse clientele and ensuring smooth daily operations at our reception area.

REQUIREMENTS:

• Proven experience (1-4 years preferred) as a Front Desk Receptionist, Administrator, or in a similar customer-facing role, preferably in Dubai or the UAE.
• Fluency in both Russian and English (written and spoken) is essential.
• Exceptional interpersonal and communication skills, with a clear and professional telephone manner.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to manage multiple tasks simultaneously and work effectively in a fast-paced environment.
• A professional appearance and demeanor.
• Strong problem-solving skills and a proactive attitude.
• Ability to work collaboratively within a diverse team.
• Knowledge of basic administrative procedures and office management.
  Job Type: Full-time

Application Question(s):

• What is your expected salary in AED per month?
• Do you speak Russian and English fluently?
• Are you available immediately, or do you have a notice period?

• Warmly greet and welcome all visitors, clients, and guests to EGSH in a professional and courteous manner.
• Manage a multi-line phone system, directing calls to the appropriate departments or individuals efficiently.
• Provide accurate information and guidance to clients regarding various government services offered at EGSH.
• Assist clients with appointment scheduling and manage the reception area’s calendar effectively.
• Maintain a tidy, organized, and presentable reception and waiting area.
• Handle incoming and outgoing mail, packages, and deliveries.
• Assist with basic administrative tasks, including data entry, filing, and photocopying, as required.
• Address client inquiries and concerns promptly, professionally, and with a problem-solving approach.
• Coordinate with internal departments to ensure seamless client flow and service delivery.
• Operate office equipment such as computers, printers, and scanners.