Full job description

Starling Talent Care Services LLC has been in the service industry for over 50 years, with roots in Australia

India; and have made a strong footprint in the UAE market as technical services facilitators. Our aim is to

support our clients in overcoming the mammoth challenges the industry presents daily.

Salary: AED3000

Short Description:

As a Receptionist, you must oversee the smooth operation of an office by managing administrative tasks

and ensuring organizational efficiency. Your responsibilities will include scheduling appointments, maintaining

office supplies, coordinating communication between departments, and organizing office events or meetings. You

must serve as the primary point of contact for staff and visitors, addressing inquiries and resolving issues

promptly. This role requires strong organizational skills, multitasking ability, and proficiency with office software

and systems. Exceptional communication and problem-solving skills are essential for success.

Duties / Responsibilities:

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and

personal computers.

• Manage the communication coordination between teams and departments in the organisation.
• Answer telephones, direct calls, and take messages.
• Maintains and updates filing, inventory, mailing, and database systems, either manually or using a computer.
• Communicate with clients, employees, and other individuals to answer questions, disseminate or explain

information, take orders, and address complaints.

• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Compute, record, and proofread data and other information, such as records or reports.
• Type, format, proofread, and edit correspondence and other documents from notes.
• Complete work schedules, manage calendars, and arrange appointments.
• Review files, records, and other documents to obtain information to respond to request.

Skills / Requirements / Qualification

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points

made, asking questions as appropriate, and not interrupting at inappropriate times.

• Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
• Speaking: Talking to others to convey information effectively.
• Computers and Electronics: Knowledge of office software, including MS Word, Excel, and Outlook.
• Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
• Time Management: Managing one's own time and the time of others.
• Writing: Communicating effectively in writing as appropriate for the audience's needs.
• Service Orientation: Actively looking for ways to help people.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative

solutions, conclusions, or approaches to problems.

• Education: Minimum- High school diploma.
• Related Experience: Previous work-related skills, knowledge, or experience- 2-5 years.

Full job description

Job Description – Receptionist cum Customer Service (Arabic Speaker)

Position: Receptionist cum Customer Service

Location: Mussafah M9, Abu Dhabi, UAE

Job Summary

Smart Motor Auto Repair is looking for a professional and customer-focused Receptionist cum Customer Service Executive (Arabic Speaker) to join our automotive service center. The ideal candidate must be fluent in Arabic and English, have excellent communication and customer service skills, and possess previous experience in the automotive industry.

Key Responsibilities

• Welcome customers professionally and create a positive first impression.
• Handle incoming calls, WhatsApp messages, emails, and customer inquiries.
• Schedule service appointments and coordinate with the workshop team.
• Prepare job cards and maintain accurate customer and vehicle records.
• Update customers on the progress of their vehicle repairs.
• Coordinate with Service Advisors, Workshop Supervisors, and Management to ensure smooth customer service.
• Handle customer complaints professionally and resolve issues promptly.
• Process invoices, quotations, and related administrative documents.
• Maintain reception and waiting areas in a clean and organized manner.
• Perform general administrative and office support duties as assigned.

Requirements

• Previous experience as a Receptionist or Customer Service Executive in the UAE automotive industry.
• Fluent in Arabic and English (spoken and written).
• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving abilities.
• Good computer skills, including Microsoft Office and workshop management software.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Professional appearance and positive attitude.

Salary & Benefits

• Competitive salary based on experience.
• Company employment visa provided.
• Medical insurance provided in accordance with UAE Labour Law.
• Annual leave and air ticket as per UAE Labour Law.
• Other benefits as per UAE Labour Law.

Apply Now

Location: Mussafah M9, Abu Dhabi, UAE

Mobile & WhatsApp: +971 58 910 7620

Email: hr@smartmotor.ae

Only candidates with relevant UAE automotive industry experience and fluency in Arabic and English will be considered

Pay: AED2,500.00 - AED3,000.00 per month

• Work Location: In person

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