running of daily activities .Ensure the reception area and waiting area is clean, organized, and welcoming.

Key Responsibilities:

• Greeting and Assisting Patients:
• Welcome patients and visitors in a professional and friendly manner.
• Assist patients with check-in/check-out procedures.
• Provide information about services, procedures, and wait times.
• Managing Appointments:
• Schedule, reschedule, and cancel patient appointments.
• Ensure the accuracy of appointment details and patient records.
• Coordinate with medical staff to manage appointment flows and urgent cases.
• Handling Communications:
• Answer phone calls, emails, and other communications promptly.
• Direct inquiries to appropriate departments or personnel.
• Maintain confidentiality of patient information as per HIPAA regulations.
• Administrative Support:
• Process patient registration and insurance submissions.
• Prepare and manage patient files and records.
• Perform clerical duties such as filing, photocopying, and data entry.
• Financial Transactions:
• Handle patient payments, co-payments, and billing inquiries.
• Assist with the processing of insurance claims and verify patient coverage.
• Facility Management:
• Ensure the reception area is clean, organized, and welcoming.
• Manage office supplies and reorder as necessary.

Required Skills and Qualifications:

• Education: High School Diploma or equivalent; Associate's degree or relevant certification is a plus.
• Experience: Previous experience in a customer service or administrative role, preferably in a medical or healthcare setting.
• Communication Skills: Excellent verbal and written communication skills. Ability to communicate clearly and empathetically with patients and staff.
• Technical Skills: Proficiency in office software (e.g., MS Office Suite), and familiarity with electronic medical records (EMR) systems.
• Organizational Skills: Strong organizational abilities with attention to detail and the ability to manage multiple tasks efficiently.
• Interpersonal Skills: Friendly, professional demeanor with strong customer service skills.
• Problem-Solving: Ability to handle difficult situations calmly and resolve issues effectively.

Working Conditions:

• Full-time position with standard office hours; occasional extended hours
•