BILINGUAL-SPANISH-SPEAKING preferred
Smithwood Medical Institute (SMI) is a leading career college in the healthcare industry within the Houston and surrounding areas located on the campus of Memorial Hermann Hospital Southwest . Seeking strong professional, focused, organized, dependable, and friendly individual who can multi-task within in a fast paced professional environment, who has a strong work ethic, and who can successfully thrive within a workplace that encounters and interacts with a diverse group of individuals on a daily basis. This part time position will entail office/admin work, working closely with our adult learners within a medical training environment as well as our clientele and our community partners, attending off campus events, and assisting management.
The candidate must have a high school diploma, familiar with Microsoft Word, PowerPoint, and Excel as well as must have related work experience for at least 3 years or more.
We are now hiring an amazing receptionist/scheduler to join our existing top-notch team. If you’re hard-working and dedicated, SMI is a great place to get ahead. You’ll be glad you applied to SMI.
Bilingual candidate preferred.

JOB OVERVIEW

We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires proficiency in various office management tasks, strong communication skills, and the ability to multitask effectively in a fast-paced environment.

QUALIFICATIONS

• Previous experience in a front desk or receptionist role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Strong computer skills with the ability to learn new software quickly.
• Excellent organizational skills with attention to detail.
• Bilingual candidates are highly desirable for effective communication with diverse clients.
• Familiarity with multi-line phone systems and phone etiquette is essential.
• Experience in customer service or administrative roles is required; clerical experience is a plus.
• Time management skills to prioritize tasks effectively in a busy environment.
• Personal assistant experience or familiarity with calendar management is advantageous.
• Knowledge of bookkeeping practices is beneficial but not mandatory. If you are passionate about providing outstanding service while managing front desk operations efficiently, we encourage you to apply for this exciting opportunity.
• High school diploma or general education degree (GED) required.
• 3 years of clerical, secretarial, or office experience
• Proficient computer skills, including Microsoft Office, Excel, QuickBooks, and Powerpoint
• Strong verbal and written communication skills
• Comfortable with routinely shifting demands
• High degree of attention to detail
• Data entry experience
• Working knowledge of general office equipment

Responsibilities

• Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment
• Organize and maintain files and databases in a confidential manner
• Manage communication including emails and phone calls
• Screen phone calls, redirect calls, and take messages
• Schedule appointments, meetings, and reservations as needed
• Receive deliveries; sort and distribute incoming mail
• Maintain and order office supplies
• Receive invoices and review for accuracy
• Coordinate staff travel arrangements including transportation and accommodations

Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week

Schedule:

• 8 hour shift

Work Location: In perso

DUTIES

• Greet and assist visitors, ensuring a welcoming atmosphere.
• Manage multi-line phone systems, directing calls appropriately and taking messages when necessary.
• Perform clerical duties such as data entry, filing, and proofreading documents.
• Maintain office organization through effective calendar management and scheduling appointments.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Utilize QuickBooks for basic bookkeeping tasks and financial record keeping.
• Assist with administrative tasks including typing reports and managing correspondence.
• Support dental or medical reception functions as needed, ensuring patient confidentiality and comfort.
• Collaborate with team members to ensure smooth office operations.

Responsibilities

• Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment
• Organize and maintain files and databases in a confidential manner
• Manage communication including emails and phone calls
• Screen phone calls, redirect calls, and take messages
• Schedule appointments, meetings, and reservations as needed
• Receive deliveries; sort and distribute incoming mail
• Maintain and order office supplies
• Receive invoices and review for accuracy
• Coordinate staff travel arrangements including transportation and accommodation