Company Profile: SugaWax Zone is an established and top-rated brand that offers professional hair removal service and organic skincare. We offer sugaring, waxing, and organic skincare. Our techniques are unique and famous for providing relatively pain-free waxing, long-lasting results and elimination of ingrown while preserving the skin radiance and health and are known for our high-end quality service and efficiency.
It’s a fast growing company, where you can build your career from aesthetician to management.

ABOUT THE ROLE:

We are seeking a dynamic, friendly, and motivated individual to join our team as a Front Desk Receptionist, Social Media & Laser Hair Removal Sales Coordinator. This unique role combines client service, digital marketing, and sales. You’ll be the welcoming face of our business while also supporting our online presence and helping clients discover the benefits of our laser hair removal services.

FRONT DESK / RECEPTION DUTIES:

• Greet clients with warmth and professionalism
• Answer phone calls, manage emails, and handle appointment bookings
• Process client check-ins, check-outs, and payments
• Maintain an organized and welcoming reception area
• Provide general administrative support to the team
• Educate clients on our services and policies

SOCIAL MEDIA DUTIES:

• Plan, create, and schedule content across Instagram, Facebook, TikTok, and more
• Take photos/videos of treatments, staff, and promotions for marketing use
• Engage with followers and respond to messages and comments
• Track performance and trends to improve content and strategy
• Promote upcoming sales, events, and service highlights
• Maintain brand voice and consistency across all platforms

LASER HAIR REMOVAL SALES DUTIES:

• Educate clients on the benefits and process of laser hair removal
• Answer questions and address client concerns with professionalism
• Recommend treatment packages tailored to client needs
• Upsell laser services during in-person and phone interactions
• Follow up with leads and inquiries to convert interest into bookings
• Track and meet monthly sales targets