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Front Desk Receptionist ( Spanish Speaker) at MIRA CONSTRUCTION L.L.C
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, CRM Management, Administrative Tasks, Hospitality, Front Desk Operations, Communication, Problem Solving, Organization, Multitasking, Team Coordination, Bilingual, Time Management, Presentation Skills, Attention to Detail, Sales Support, Membership Management

Industry

Construction

Description
The Receptionist ensures a warm, welcoming, and professional front desk experience for all members and guests. This role is responsible for managing check-ins, handling inquiries, updating the CRM system, and performing essential administrative tasks. The ideal candidate must be presentable, energetic, and experienced in delivering luxury service standards. 2. KEY RESPONSIBILITIES. Front Desk Operations Greet members and guests in a friendly and professional manner. Handle check-ins, check-outs, and membership validations. Respond promptly to phone calls, WhatsApp messages, and emails. Manage booking schedules for classes, personal training sessions, and facility usage. B. Customer Service Provide accurate information about gym services, memberships, and facilities. Assist members with queries, concerns, and service-related requests. Maintain a consistently high standard of hospitality and guest experience. C. CRM & Administrative Tasks Enter and update member information in the CRM system. Process new memberships, renewals, and session packages. Maintain records, forms, and prepare daily reports. Handle cash and card payments when required. D. Facility Support Ensure the front desk and lobby areas remain clean, organized, and presentable. Coordinate with the cleaning team and gym supervisor regarding facility needs. Report equipment or facility issues promptly. 3. QUALIFICATIONS & REQUIREMENTS Education Graduate degree required. Additional training in customer service or hospitality is an advantage. Minimum 2 years of experience in a luxury gym environment. Experience using a CRM or membership management system (mandatory)
Responsibilities
The Receptionist is responsible for providing a welcoming front desk experience, managing check-ins and inquiries, and performing administrative tasks. They must maintain high standards of hospitality and ensure the front desk area is organized and presentable.