The Apollo Clinic, with busy multi-disciplinary practices in Abbotsford and Chilliwack, is looking for a full time Receptionist in Abbotsford. The position offers you the opportunity to be part of a dedicated team of healthcare practitioners and staff who are committed to providing exceptional patient care in the Fraser Valley. The positions require self-motivated, conscientious, bright individuals who will be eager to learn, work as dependable team players, and display a positive and supportive attitude at all times. We are looking for a receptionist to join our Abbotsford physiotherapy clinic. This position begins as part-time (20–30 hours per week), scheduled in 4-hour shifts, with the opportunity to grow into a full-time role as the clinic expands. You’ll work weekday shifts (morning, midday, or evening) and occasional Saturday mornings on rotation. Flexibility to cover for co-workers during vacations or illness is required.

REQUIREMENTS FOR THE POSITION:

• Strong computer skills (preference will be given to those applicants who are already familiar with the Jane clinic software program)
• Excellent spoken and written communication skills
• Fluent in English and Punjabi is an asset
• Previous experience dealing with the public (preference will be given to those applicants with prior reception / secretarial experience in a clinical setting)
• A positive, accommodating attitude
• A welcoming, cheerful, and supportive demeanor
• A willingness to learn new skills on an ongoing basis
• A willingness to commit to a long-term position (NOTE! Please do not apply for this position if you are only wanting temporary or summer employment.)
  Job Type: Part-time
  Expected hours: 20 – 30 per week

Benefits:

• Company events
• On-site parking

Application question(s):

• Do you plan to continue in this position long-term, without returning to school in the next 6 months?

Location:

• Abbotsford, BC (required)

Work Location: In perso

• Interacting with patients on the phone and in the clinic
• Answering phone inquiries
• Booking appointments
• Taking payments
• Submitting extended medical billings–Blue Cross and eHealth
• Updating therapist schedules–break times, holidays, sick days, etc.
• Emailing new referrals to ICBC adjusters
• Calling ICBC for adjuster contact information for each patient
• Answering in-clinic Skype messages
• Calling late or “no show” patients
• Checking phone messages and returning calls
• Responding to therapists’ needs / requests
• Cancelling and rescheduling appointments for therapists who are ill
• Filling open spots with wait list appointments
• Balancing end of day transactions
• Fulfilling other general office duties as assigned
• Covering shifts for colleagues who are absent due to vacations or illness