Front Desk Receptionist at The Orthopaedic Institute

Jupiter, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Telephone etiquette, Insurance authorization, Chart preparation, Referral management, HIPAA compliance, OSHA compliance, CPT coding, ICD-10 coding, Practice management software, Multitasking, Communication skills, Teamwork, Computer proficiency

Industry

Medical Practices

Description

Description JOB OVERVIEW: The Receptionist role is responsible for providing patient-oriented service in a back office setting; performs a variety of clerical and administrative duties related to the delivery of patient care and performing other back office duties as required in a fast-paced, customer-oriented clinical environment. ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: Answer the telephone and handle calls in a timely and friendly manner including appropriate documentation of the call All pre visit chart prep Obtains insurance authorization and verifies coverage prior to patients appointment, notifies patient of the current status Manage all out going referrals Work effectively with office lead Communicate with physician’s staff to insure quality of care Maintain operations by following policies and procedures ( HIPAA- OSHA) Other duties as assigned Requirements QUALIFICATIONS/LICENSE: None EDUCATION: High School Diploma or equivalent EXPERIENCE: Minimum one year customer service experience in a medical office environment preferred but not required SKILLS: Excellent customer service skills. Teamwork Comfortable working in fast paced environment. Ability to multitask Excellent communication skills, both verbal and written. CPT codes and ICD-10 coding Proficient with computer skills including experience with practice management software desired. PHYSICAL REQUIREMENTS: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk and hear. Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.) Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms. Occasionally lift and/or move over 25 pounds. Fine hand manipulation (keyboarding). Travel may be required to existing or new TOI locations.

Responsibilities

The receptionist manages front-desk administrative duties including patient scheduling, insurance verification, and referral processing. They also maintain office operations by adhering to HIPAA and OSHA policies while ensuring quality patient care.