Front Desk Receptionist at The Orthopedic Institute of Pennsylvania

Lower Paxton Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication skills, Scheduling, Clerical duties, Phone etiquette, Data entry, Cash handling, HIPAA compliance, Computer skills, Windows

Industry

Medical Practices

Description

Description At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other with crazy courtesy and exceptional empathy and work together to perfect processes to achieve our mission. You'll join a culture of excellence and teamwork, with a strong focus on investing in our team and local communities. OIP offers a great work environment, professional development, challenging careers, and competitive compensation. POSITION SUMMARY: Responsible for providing excellent customer service and scheduling responsibilities according to our therapy scheduling protocols. ESSENTIAL FUNCTIONS: Responsible for a warm, friendly greeting when patients arrive at the facility’s therapy appointment. Perform medical reception clerical duties, including answering phones, screening calls, taking messages, pulling patient information, and maintaining a clean, professional work environment. Accurately and efficiently check in/out patients. Collects copays according to the insurance plans and documents payments received. Balances daily deposits and cash out at the end of their shift. Adheres to organizational policies and procedures regarding HIPAA, code of conduct, and confidentiality. Able to help cover other locations and stay beyond scheduled times to cover time off or unexpected absences. Other duties as assigned. EDUCATION/EXPERIENCE: High school diploma or equivalent required. Strong customer service skills and excellent communication skills. Basic computer skills, preferably in Windows. BENEFITS INCLUDE: Competitive Wages Medical, Dental, Vision, Disability, and Life Insurance within 30 days Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability Paid Time Off (PTO) 401(k) plan Cell-Phone Discounts (AT&T & Verizon) Casual Day on Fridays! Company events for employees and their families Career advancement opportunities

Responsibilities

The receptionist is responsible for providing excellent customer service, greeting patients, and managing therapy scheduling protocols. They also perform clerical duties, handle patient check-in/out, and manage daily financial deposits.