WE OFFER:

• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Health benefits
• 401(k)
  Reporting to the Director of Operations, the Front Desk Receptionist will serve a versatile role for the Operations team. We are currently seeking a Front Desk Receptionist to join our growing team in Wood Dale, IL.

THE ESSENTIAL REQUIREMENTS OF THE JOB INCLUDE:

• Proven experience in a front desk, administrative support, or customer service role.
• Strong communication and interpersonal skills, with the ability to interact professionally with visitors, clients, and colleagues at all levels.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and ability to quickly learn other business systems.
• Ability to manage a multi-line phone system and handle calls with professionalism.
• Demonstrated reliability, discretion, and ability to maintain confidentiality.
• Proactive problem-solving skills and the ability to remain calm and effective in emergency situations.
• Strong sense of ownership and accountability for maintaining a welcoming, safe, and professional office environment.
• Flexibility to take on ad hoc duties and support various teams as needed.
  Videojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.

• Client Relations: Welcome visitors and guests with a warm and professional demeanor, ensuring they feel valued during their interactions with Videojet. Provide assistance and share information about the building’s facilities, services, and amenities.
• Customer Care Liaison: Partner with our customer care team to communicate ship dates, and collaborate with team leads and buyer planners to gather updates on spare parts and equipment shipments.
• Office Maintenance: Maintain a tidy, professional office environment. Ensure reception and shared spaces reflect Videojet’s high standards, and coordinate with vendors or internal teams on building maintenance needs.
• Knowledge Resource: Stay informed on company policies, procedures, and personnel to accurately address questions from visitors and employees.
• Security and Access Control: Manage the security badging system, working with building management to assign badges. Verify all visitor access, maintain logs, and ensure visitors are always accompanied by a Videojet employee.
• Phone Operations: Handle a multi-line telephone system efficiently, maintain an updated staff directory, route calls to the appropriate contacts, and record clear, detailed messages when required.
• Emergency Response: Follow established protocols calmly and effectively in the event of an emergency, including supporting evacuation procedures if needed.
• Mail and Package Handling: Receive and sort incoming mail and packages, notify recipients promptly, and ensure accurate distribution.
• Administrative Support: Provide general administrative support to the EA team and local associates, including filing, scheduling meetings, coordinating conference rooms, maintaining the office calendar, and handling other clerical tasks.
• Other Duties: Perform additional ad hoc tasks as assigned to support the smooth operation of the office.