Front Desk Receptionist - Winter Seasonal at Four Seasons
Whistler, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

23.5

Posted On

28 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Responsibilities

ABOUT THE ROLE:

The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Front Office Department, reporting into the Front Office Manager.
Hourly Wage: $23.50 - $25.00

WHAT YOU WILL DO:

  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
  • Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
Loading...