Full job description

1. Welcome and greet patients professionally and courteously.

2. Register new and existing patients and update patient information accurately.

3. Manage appointments, bookings, cancellations, and rescheduling.

4. Answer phone calls, WhatsApp messages, and patient enquiries promptly.

5. Guide patients regarding doctors, departments, services, timings, and procedures.

6. Verify patient documents, ID, insurance details, and other required information.

• 7. Coordinate with doctors, nurses, insurance staff, and the patient floor supervisor.