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Front Desk Representative at Alphabe Insight Inc

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

55000.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Interpersonal Skills, Organizational Skills, Multitasking, Reservation Systems, Property Management Systems, Positive Attitude, Professionalism, Guest-Focused Mindset

Industry

Public Relations and Communications Services

Description

Company Description About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Job Description We are seeking a professional and enthusiastic Front Desk Representative to join our team. This role is pivotal in delivering exceptional customer service and ensuring smooth daily operations at our front desk. The ideal candidate will be the first point of contact for guests, representing ETA’s standards of excellence in every interaction. Responsibilities Greet and assist guests with check-in and check-out procedures Answer phone calls and respond to inquiries promptly and professionally Handle guest requests, concerns, and complaints with tact and efficiency Maintain accurate guest records and manage reservations Coordinate with housekeeping and other departments to ensure guest satisfaction Assist with administrative tasks as needed Qualifications Qualifications High school diploma or equivalent; associate degree preferred Previous experience in front desk or customer service roles in hospitality Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency with reservation and property management systems Positive attitude, professionalism, and a guest-focused mindset Additional Information Benefits Competitive salary ($51,000 - $55,000 per year) Opportunities for professional growth and advancement Paid time off and holidays Health, dental, and vision insurance options Supportive and collaborative work environment Job type: Full-time

Responsibilities

The Front Desk Representative will greet and assist guests with check-in and check-out procedures, ensuring exceptional customer service. They will also handle guest requests, concerns, and complaints while maintaining accurate guest records.